Emergency Contact

Holidays & Breaks

Guardian Services

Schools With SHA Members

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Member Feedback:

Hi Pete,

Thank you very much! We have been incredibly impressed with the support, collaboration, care, and communication from SHA regarding (our student).

Jeff C.

(Dean of Students - Master's School NY)

Hello SHA

Thank you for the absolute perfect arrangements for your services. It gives us a great peace of mind throughout the entire experience. 5-Stars!

Thank you

Joseph L.

(Parent - Stevenson School)

"I have been extremely impressed with the immediate response and communication between myself SHA and their Chaperones. Whenever there was a need it was immediately met with a caring and compassionate response. SHA has been absolutely top-notch! I couldn't ask for anything more, knowing my student was in very caring, compassionate and competent hands."

Director of Health Services

(Marianapolis Preparatory School - Nursing Staff)

"There is a company called Student Health Advocates that took care of my daughter in America, I was unable to go. They picked her up, checked her into a hotel since she needed to be isolated, they had someone staying at the same hotel making sure she was ok in every respect including food, got her a Pfizer vaccine and COVID test, and after 8 days are now dropping her off to school.  They were in touch with us everyday and it's been a wonderful experience, if you have anyone going back needing isolation, vaccine, testing etc. consider using them. Great professional and friendly team!"

Ajit H.

(Landmark School, Parent)

The services you provide have been a great benefit to us. Today, as scheduled, we are able to start the school with fully on-site face to face academic instruction.  This has not happened since early March 2020!!</em>

Thank you so so much for this!  

R. OHTANI

(Keio Academy of New York, Admin)

"SHA is available around the clock, all inquiries are answered very quickly. We are from Germany and have sent our son to the USA for a school year abroad. With SHA everything worked out great: our son was picked up on time from the airport in NY and driven to the hotel. Once there, he was immediately welcomed and accompanied by his caregiver. All questions that came up were answered immediately. We are very satisfied and recommend SHA!"

Stefani R., Berlin, Germany

(Parent - Berlin, Germany)

Pete - Thank you very much for your considerate care and daily updates about my student!

Susan L.

(Parent - Westover School)

Your service is EXCELLENT!

Xiang

(Stony Brook School, Parent)

SHA excels in meeting student health needs... 

Amanda D.

(Loomis Chaffee, Parent)

My son's school recommended SHA, and I've been very happy with my experience.

George B.

(Parent - Louisville, KY)

Pete - Thank you so much for caring for Junbum during his post-surgery, and even now...  I am so grateful that your attention and care have made my child comfortable. 

Thank you so much in many ways to everyone!

Junghun C.

(Parent - Avon Old Farms)

Marybeth did an excellent job taking very good care of Emily and also communicating very well with me... I appreciate the supporting service you gave us, thank you very much! 

Claudia B.

(Parent - Master's School NY)

Private Programs

Want a private group program just for your students during holiday breaks or long weekends?  Submit a request to get started!

(GAP) = "Guardian Assurance Program"

A group membership option for Schools

Ready to do things differently?

It's time for a change! Why not have one reliable, single point of contact for ALL students who need it?  Avoid serious liabilities (and major headaches) for everyone involved when there's no one to pick up a student when an emergency happens.  GAP provides comprehensive support for students in any emergency situation, plus access to long-term care and services off campus at discounted rates!

Provide coverage for students "anonymously" or assign memberships in advance.  We can bill the school or families directly for any services needed. All Services are booked and paid for separately, when needed.

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Register Your School

A contract will be emailed to the school upon completion of registration with the number of memberships selected.  No payment required to register.

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The Guardian Issue

Do all students have verified guardians who will be able to pick them up within a few hours, or provide safe quarantine if they get sick?  What about mental health emergencies?  Schools have been left responsible to manage the additional liability of caring for students when their "guardians" cannot.

Most common issues:

  • A student does not have any local family nearby.
  • The contact listed is "not available" when the school calls.
  • The guardian cannot provide the appropriate care needed.
  • School facilities and resources have reached capacity.

Coverage for 10+ Students

(GAP) provides Guardian and Concierge Services for at least 10 students (minimum) in the event of an emergency, or need to be "off campus" for any reason.  Schools purchase blocks of memberships at significantly discounted rates.  They can assign them in advance to get a head start on the family contract process, or keep them on hand and wait until a student needs it during the year!  It's your call...

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What does GAP provide?

coverage

Coverage for ALL students (or groups of 10+)

One single point of contact. Coverage for any emergency, or when a student needs to be off-campus for any reason.

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Medical or Mental Health Emergency

Same-day pickup with immediate care provided by SHA Chaperones, certified in youth MHFA, CPR and first aid.

student coverage

"Anonymous" Coverage

No specific student info required to set up GAP!  Memberships can be assigned when needed, with same-day pickup in 3-6 hrs.

billing

Billing Flexibility

Parents can purchase Member Services and make reservations online through their member portal or SHA Mobile App anytime.

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100% Service Guarantee

Support for any situation!  We are always available to provide service to covered students within hours of being contacted.

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Immediate Pick Up

Same day transportation to an off-campus hotel or host family until the student's family can make further arrangements.

resources

Access Services online 24/7

Families have access to a secure member website where individual Services can be scheduled 24/7.

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Manage Risk

Use (GAP) as a back-up plan in case a student's guardian is not available, or are unable to provide appropriate care needed.

Flexible Billing!

All Services provided to students with GAP can be billed to either the family, or the school.  Just let us know!

Get in Touch!

emergency + non-emergency services

Any Care Needed "Off-Campus"

Transportation + Hotel + Meals + Chaperone

Suspension or Expulsion Management

Medical / Mental Health Emergency

Quarantine or Isolation: COVID-19

Transition between School and Home

Delayed / Canceled Flights

Await arrival of Student's Parent/Guardian

Any reason requiring student to be off campus

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One Emergency Contact

SHA Services are 100% reliable!  We contract with each family directly when services are needed, so SHA can be listed as the Emergency Contact for a group of students, or the entire school.  We are available 24/7 for same-day pick up whenever a student needs to be off campus for any reason.

Imagine... one reliable point of contact for ALL students!

If a student does not have any local support nearby, the School can contact SHA to provide any care needed in an emergency.  We assume all responsibility until the student returns home or back to campus.

When a student needs to be QUARANTINED, the following services are activated:

car pick up

Pick Up in 3-6 Hours

Students are picked up by private car/limo service (with partitions) for safety. All drivers and vehicles have been vetted and screened to provide safe, “contactless” service.

hotel

Transport To Hotel

Students are dropped off at the hotel location where their Chaperone will be waiting for them.  They will be checked into their room and given everything they need upon arrival.

24-7

24/7 Care + Supervision

Professional Chaperones supervise and monitor the students 24/7 while also providing daily concierge services. They also provide reports on student's vitals and overall health 2x per day.

meal delivery

Meals + Item Delivery

Each student receives access to their personal GrubHub account when they arrive at the hotel.  They can order meals from local restaurants, delivered safely to their room.

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Real-Time Updates

We connect with Families using multiple applications (WeChat, WhatsApp, GroupMe) allowing us to coordinate student's health needs and provide fast, real-time updates to everyone involved.

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Healthcare

If a student requires medical or mental healthcare during their quarantine, our team will connect them with a licensed professional using the Student's health insurance.

Pre-Arrival Quarantine

WHAT'S INCLUDED?

Membership or (GAP) REQUIRED!

SHA provides adult-supervised, overnight care to students during quarantine.  Therefore, we require each family to go through our online membership and registration process to provide consent and approval for guardianship of their student before their arrival in the U.S., and before any SHA Services can be provided.  Services cannot be booked online without a membership.

If the student's School is covering them with a Group Assurance Plan (GAP) the individual membership fee is not required.  The family must first register using the School's "GAP Code" to set up their membership.  All Services can then be booked online through the student's member portal.

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Hotel Suites

Private (single) rooms with separate living area and kitchen.  All the amenities of home for a comfortable, long-term stay.

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Professional Chaperones

Friendly, professionally-trained staff live onsite (in separate rooms) 24/7 to supervise and provide daily care.

car pick up

Private Transportation

Emergency pick-up in 3-6 hours (included).  Book service online 24/7 for appointments, airport transfers, and more!

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Strict Safety Procedures

We have multiple years of experience providing quarantine services to students.  We also follow all CDC guidelines.

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Vaccine Assistance

We help with everything!  Including registration, supervision during the appointment and transportation.

meal delivery

Meal Delivery Service

Students receive a login upon arrival. They can order meals from local restaurants, delivered directly to their room (included).

24-7

Medical and Mental Health

Our team will connect students with the appropriate medical or mental healthcare professionals when needed.

mobile app

Mobile App to Connect

Chat live with the SHA Quarantine Team 24/7.  Get daily updates on the student's overall health and wellbeing during their stay.