All Memberships include:
Access to professional guardian services provided by trained staff
Up to $1500 coverage for SHA services
Membership Certificate for proof of guardianship and verification
Online chat support available 24/7 for members only
Parents and students can book reservations securely through their member portal online when needed
Review orders, reschedule bookings and manage your account
Connect with other SHA students nationwide through our members-only community
Electronic permission slips for parental consent, plus daily "health logs" submitted by Chaperones
Complete all membership agreements and upload required documents securely
Member Feedback:
COVID is still here...
Most schools have a policy that students who have tested positive for COVID-19 need to be off campus in 12-24 hours, and if there is no one to pick up the student they will take them to a local hospital for treatment and quarantine. Schools can only provide a certain amount of support without risking the health of other students, so Families are turning to SHA for help.
With an SHA Membership, students will experience first-class service and 100% reliable care! A private car will pick them up in 3-6 hours and drive them to their hotel where they will be greeted by their Chaperone and checked into their private suite with all meals included.
"I have been extremely impressed with the immediate response and communication between myself SHA and their Chaperones. Whenever there was a need it was immediately met with a caring and compassionate response. SHA has been absolutely top-notch! I couldn't ask for anything more, knowing my student was in very caring, compassionate and competent hands."
Director of Health Services, Marianapolis Preparatory School
"SHA is available around the clock, all inquiries are answered very quickly. We are from Germany and have sent our son to the USA for a school year abroad. With SHA everything worked out great: our son was picked up on time from the airport in NY and driven to the hotel. Once there, he was immediately welcomed and accompanied by his caregiver. All questions that came up were answered immediately. We are very satisfied and recommend SHA! "
Stefani R., Berlin, Germany
We are always available!
Every membership includes an official "Certificate" that can be sent to your student's School to keep on file for their records in case of an emergency. The certificate contains SHA address & contact information.
If you are a U.S. parent without local support for your student within a few hours of school, SHA can act on your behalf to provide any needed care until you arrive.
Can I wait until an emergency to buy a membership?
Acceptance is not guaranteed after the Sept 1 deadline. Also, you may not be meeting your school's requirement to have a verified Guardian during the year. We communicate directly with school Health Directors to verify all memberships.
Due to the current environment surrounding COVID-19, we must prioritize service to students who are already members in an emergency situation.
"SHA excels in meeting student health needs when the student is far from home. Our son recently needed a rapid result COVID test on an expedited basis - and on a Sunday night. SHA moved swiftly to find a clinic, provided transportation to that facility, and handled every step of the process quickly and efficiently. Within a matter of hours, the test was done, the (thankfully negative) results were in and our son was back to his homework!"
Amanda D.
Pre-Campus Arrival Services
Heading back to campus?
SHA can arrange for your student to be picked up at the airport by a private black car or SUV when their flight arrives (limousine service also available). Our chauffeurs will drive them safely to their school, or next location. If your student will be entering into quarantine, or off-campus housing with SHA, they will be greeted by their chaperone at the hotel who will handle everything from there.
Parents will have access to a mobile application that allows you to communicate directly with your student's chaperone, and receive real-time updates (including student's health info during emergencies). The app is only available when students are in supervised care off campus.