One Reliable Emergency Contact
For Every Student on Campus

A Guardian Assurance Plan (GAP) provides coverage for students, and gives boarding schools a single point of contact for same-day pickup, 24/7 supervised care, and complete peace of mind — at no cost to your school.

How to get started...

It's easy, and FREE!  Select a plan based on the minimum # of students you want to cover next year (you don't need to know the exact # right away).  Register your school by June 1st to activate your free GAP account, and our team will contact you within 24 hours to review and confirm your plan.

Add students anytime until the September 15th deadline.  Yearly coverage starts August 15 and expires June 15 each academic year.  Monthly plans are available during the summer for coverage between June 15 - August 15.

Depending on the billing option you select, families can either pay annual fees during registration, or to your school.  Either way, there is no cost to provide coverage!

Benefits For Schools:

GAP Benefits List 1
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Additional Resources:

GAP Benefits List 2 - schools
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What happens after I register?

Upload your school logo and customize your email message to parents, along with the landing page where they'll register.  Everything parents see will be branded with your school's logo and custom messaging, allowing you to provide your own unique experience for families!

You can view each family's registration progress in real-time from your GAP dashboard, and send reminders to anyone who hasn't completed the process.

All students must be registered by September 15th to have coverage.  Students cannot be added to your plan after the deadline if their parent or guardian is not available during the year.  For this reason, we highly recommend covering all students so everyone has access to same-day pickup and reliable services when needed.

Have you heard?

Feedback from parents and schools...

Thank you very much! We have been incredibly impressed with the support, collaboration, care, and communication from SHA.

Jeff C.

(Dean of Students - Master's School NY)

I wanted to express my sincere and heartfelt gratitude to you and your family for the wonderful care you provided during Ian’s homestay. Through this experience, Ian has made truly precious memories that I believe he will carry with him for the rest of his life.

S.C. Lim

Parent - Pomfret School

Hello SHA

Thank you for the absolute perfect arrangements for your services. It gives us a great peace of mind throughout the entire experience. 5-Stars!

Thank you

Joseph L.

(Parent - Stevenson School)

Since we are far away from Gunn School, we were astonished and seriously concerned about Tamaki when hearing the news that she fell ill.

However, we feel really relieved because you let us know her condition in detail and she is now gradually getting well.

Again we are truly grateful for your support!

Mariko & Hirofumi N.

Parents - Frederick Gunn School

"I have been extremely impressed with the immediate response and communication between myself SHA and their Chaperones. Whenever there was a need it was immediately met with a caring and compassionate response. SHA has been absolutely top-notch!

Director of Health Services

(Marianapolis Preparatory School - Nursing Staff)

They were in touch with us everyday and it's been a wonderful experience... Great professional and friendly team!

Ajit H.

(Landmark School, Parent)

The services you provide have been a great benefit to us. 

Thank you so so much for this!  

R. OHTANI

(Keio Academy of New York, Admin)

"SHA is available around the clock, all inquiries are answered very quickly.  We are very satisfied and recommend SHA!"

Stefani R., Berlin, Germany

(Parent - Berlin, Germany)

Pete - Thank you very much for your considerate care and daily updates about my student!

Susan L.

(Parent - Westover School)

Your service is EXCELLENT!

Xiang

(Stony Brook School, Parent)

SHA excels in meeting student health needs... 

Amanda D.

(Loomis Chaffee, Parent)

My son's school recommended SHA, and I've been very happy with my experience.

George B.

(Parent - Louisville, KY)

Thank you so much for caring for Junbum during his post-surgery, and even now...  I am so grateful that your attention and care have made my child comfortable. 

Thank you so much in many ways to everyone!

Junghun C.

(Parent - Avon Old Farms)

Marybeth did an excellent job taking very good care of Emily and also communicating very well with me... I appreciate the supporting service you gave us, thank you very much! 

Claudia B.

(Parent - Master's School NY)

Time Left To Register For Next Year:

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Hour
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School Deadline: June 1, 2026

What's included with GAP?

Each student registered to your GAP plan will have access to our trusted emergency contact services, including same-day pickup, hotel or homestay accommodations and 24hr supervision by a certified chaperone.  Depending on which plan you choose, coverage may include (up to) 3 nights FREE for emergencies.

Families will have the option to add-on access to other (non-emergency) services during registration such as Transportation, including Airport Pickup / Drop Off, Unaccompanied Minor Assistance or rides to/from appointments, as well as a variety of Holiday Break Programs during long weekends and all major break periods.

GAP provides coverage for emergency services, and families can tailor their plan to fit the specific needs of their student during the year.

Same-Day Emergencies

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Register Now

Questions? We're here to help!

+1-844-SHA-CALL

Schools with SHA Members

Don't see your logo?

Click below to let us know!

Add My School

Private Programs

Want a private group program just for your students during holiday breaks or long weekends?
Submit a request to get started!

(GAP) = "Guardian Assurance Plan"

Group Coverage Exclusively for Schools

Ready to do things differently?

It's time for a change! Why not have one reliable, single point of contact for ALL students who need it?  Avoid serious liabilities (and major headaches) for everyone involved when there's no one to pick up a student when an emergency happens.  GAP provides comprehensive support for students in any emergency situation, plus access to long-term care and services off campus at discounted rates!

Provide coverage for students in advance.  Annual fees are paid by families directly, so there's no cost to the school! All Services are booked and paid for separately, when needed.

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Ready to Get Started?

Register now to create your school account and start covering students!

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The Guardian "Issue"

Many students do not have reliable guardians who can pick them up within a few hours, or provide appropriate care if they get sick, injured or suspended.  What about 24hr monitoring after mental health emergencies?  Schools have been left responsible to manage the additional liability of caring for students when their guardians cannot.

Most common issues:

  • A student does not have any local family nearby.
  • The contact listed is not available when the school calls.
  • The guardian cannot provide the appropriate care needed.
  • School facilities and resources have reached capacity.

What does coverage provide?

coverage

Coverage for ALL students (or groups of 10+)

One single point of contact. Coverage for any emergency, or when a student needs to be off-campus for any reason.

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Medical or Mental Health Emergency

Same-day pickup with immediate care provided by SHA Chaperones, certified in youth MHFA, CPR and first aid.

student coverage

Individualized care for each student's needs

Certified chaperones who genuinely "care" about students, and will go above and beyond to make them feel comfortable and address their specific needs

billing

Billing Flexibility

Parents can purchase Member Services and make reservations online through their member portal or SHA Mobile App anytime.

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100% Service Guarantee

Support for any situation!  We are always available to provide service to covered students within hours of being contacted.

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Immediate Pick Up

Same day transportation to an off-campus hotel or host family until the student's family can make further arrangements.

resources

Access Services online 24/7

Families have access to a secure member website where individual Services can be scheduled 24/7.

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Manage Risk

Use (GAP) as a back-up plan in case a student's guardian is not available, or are unable to provide appropriate care needed.

Flexible Billing!

All Services can be billed to the family, or the school.  Just let us know!

Emergency Contact Services

Any Care Needed "Off-Campus"

Transportation + Accommodations + Supervision

Suspension or Expulsion Management

Medical / Mental Health Emergency

Illness Recovery Services (flu, COVID+)

Transition between School and Home

Delayed / Canceled Flights

Await arrival of Student's Parent/Guardian

Any reason requiring student to be off campus

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One Emergency Contact

SHA Services are 100% reliable!  We contract with each family directly when services are needed, so SHA can be listed as the Emergency Contact for a group of students, or the entire school.  We are available 24/7 for same-day pick up whenever a student needs to be off campus for any reason.

Imagine... one reliable point of contact for ALL students!

If a student does not have any local support nearby, the School can contact SHA to provide any care needed in an emergency.  We assume all responsibility until the student returns home or back to campus.

What happens when students need to leave campus?

car pick up

Pick Up in 3-6 Hours

Students are picked up by private car/limo service for the highest level of safety and reliability.  All drivers and vehicles have been vetted and screened in advance to provide safe, “contactless” service.

hotel

Host Family or Hotel Accommodations

Students are dropped off at their local host or hotel location where their Chaperone will be waiting to greet them.  They will be shown to their room and given everything they need to feel comfortable and "at home".

24-7

24/7 Care & Supervision + Daily Reports

We never leave students alone!  Professional Chaperones supervise and monitor students 24/7 and submit daily reports that are sent to parents and the school with notes about their activities and details about their overall health.

meal delivery

All Meals Provided

Local hosts provide all meals for students, or they can order meals from local restaurants, delivered safely to their room.

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Real-Time Updates

We connect with Families using multiple applications (WeChat, WhatsApp, GroupMe) allowing us to coordinate student's health needs and provide fast, real-time updates to everyone involved.

healthcare

Healthcare

Chaperones will provide all OTC medication needed to treat symptoms during illnesses.  If advanced medical or mental healthcare is needed, our team will connect them with a licensed professional using the student's health insurance.

Medical Quarantine

WHAT'S INCLUDED?

Guardianship Contract REQUIRED!

In case of isolation or hospitalization, SHA provides adult-supervised, overnight care to students in hotels for quarantine.  We require each family to go through our online membership and registration process to provide consent and approval for guardianship of their student before any SHA Services can be provided.  Services cannot be booked online without a membership.

If the student's School is covering them with a Guardian Assurance Plan (GAP) the family will complete this process during registration after the school adds them to their plan.  All Services can then be booked online through the family's member portal.

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Hotel Suites

Private (single) rooms with separate living area and kitchen.  All the amenities of home for a comfortable, long-term stay.

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Professional Chaperones

Friendly, professionally-trained staff live onsite (in separate rooms) 24/7 to supervise and provide daily care.

car pick up

Private Transportation

Emergency pick-up in 3-6 hours (included).  Book service online 24/7 for appointments, airport transfers, and more!

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Strict Safety Procedures

We have multiple years of experience providing quarantine services to students.  We also follow all CDC guidelines.

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Vaccine Assistance

We help with everything!  Including registration, supervision during the appointment and transportation.

meal delivery

Meal Delivery Service

Students receive a login upon arrival. They can order meals from local restaurants, delivered directly to their room (included).

24-7

Medical and Mental Health

Our team will connect students with the appropriate medical or mental healthcare professionals when needed.

mobile app

Mobile App to Connect

Chat live with the SHA Quarantine Team 24/7.  Get daily updates on the student's overall health and wellbeing during their stay.