Emergency Contact Program ("ECP")
"A local parent away from home."
Individual Enrollment
Includes:
- Local Emergency Contact
- Guaranteed Emergency Support
- Access to all SHA Services
- Compliance with school policies
- Emergency Pick-Up in 3-6 hours
- Real-time updates via mobile app
- 24/7 Support & Customer Service
- Professional Concierge
All services provided during enrollment period are invoiced separately, and only as needed in an emergency, or if requested by the student's family.
Emergency Support
"Emergency" = services needed within 72 hours
**AVAILABILITY NOT GUARANTEED**
- Enrollment in (ECP) required
- Expedited processing fee
Due to an increased # of enrollments for Spring 2021, and the unknowns surrounding COVID-19, we can not guarantee service access or availability if requested during an emergency.
It is highly recommended to enroll now to guarantee availability of all services when needed.
Group Assurance Plan
~FOR SCHOOLS ONLY~
- Choose # of students
- Choose length of coverage period
- No student info needed up front
- All services available upon request
- No advanced enrollment required
*Guaranteed same-day service for students who test positive for the COVID-19 virus.
All services provided after school initiates ECP are invoiced separately with student family's approval.
Student Services
COVID-19 Medical Quarantine
Pre-Campus Arrival Quarantine
Pre-Campus Arrival Quarantine
If your student tests positive for COVID-19 while on campus, as part of our Emergency Contact Program SHA will arrange for medical quarantine off campus. Around-the-clock adult chaperones will provide supervision, and SHA will arrange ground transportation to and from campus. A meal plan is included.
Pre-Campus Arrival Quarantine
Pre-Campus Arrival Quarantine
Pre-Campus Arrival Quarantine
If your student's school or the school's state or local government requires students to quarantine before arriving on campus, SHA will house your student at professionally vetted hotels with appropriate COVID-19 precautions.
Around-the-clock adult chaperones will supervise your student, and SHA will provide ground transportation from the airport, to the quarantine hotel, and to campus. A meal plan is included.
Off-Campus Housing
Pre-Campus Arrival Quarantine
"Contactless" Meal Plans
If schools are not permitting boarding during this health crisis, SHA may be able to provide off-campus solutions for students, including chaperone services, meal plans, and transportation to/from campus.
"Contactless" Meal Plans
COVID-19 Testing Assistance
"Contactless" Meal Plans
Maintaining good nutrition is essential in promoting optimal learning and overall health, especially during the course of an illness. SHA works with the largest food delivery service in the world and adult chaperones to develop personal meal plans, prepare meals, and organize meal delivery.
COVID-19 Testing Assistance
COVID-19 Testing Assistance
COVID-19 Testing Assistance
SHA can provide enrolled students with COVID-19 testing assistance based on CDC guidelines and school or travel requirements. However, if the student's school is able to arrange testing that meets the school's requirements, SHA recommends that parents arrange testing directly with the school to ensure compliance.
*SHA can provide adult supervision for testing at an hourly service rate. SHA cannot guarantee that tests are available that meet required turnaround time or test type as the testing environment continues to change.
SAFE Transportation
COVID-19 Testing Assistance
COVID-19 Testing Assistance
Need pick-up from the airport or drop-off for travel home? Have other plans around town? SHA will arrange travel in a private car with appropriate safety precautions.
Already Enrolled?
COVID-19 & Medical Quarantine
Medical Quarantine / Isolation Procedures
Our first priority is our students' health and safety. In the event a student tests positive for COVID-19 while enrolled in SHA's Emergency Contact Program, the student will receive the following care:
- Transportation Off Campus - Once SHA is notified by the student's school that the student has tested positive and must be quarantined off campus, we will arrange for transportation to a hotel that has been trained and vetted for quarantine procedures.
- 24/7 On-Site Supervision - Once the student arrives at the hotel, he or she will be escorted to his or her room using all protective measures possible, including PPE for any on-site supervisors or staff. The adult chaperone will stay in a separate room in the hotel and check in on the student regularly using appropriate precautions.
- Daily Nursing Care - Within 24 hours of arriving at the hotel, a visiting nurse (RN or APRN) will conduct an initial evaluation and provide any needed medical assistance, including checking vitals, addressing acute concerns, and administering medication. A nurse will assess the student's health daily until the student is able to return to campus or return home. At any time during this course of care, the nurse may recommend a higher level of care in a hospital setting, and SHA will arrange for transfer.
- Further Testing - At least five days before returning a student to campus, SHA will arrange for a final COVID-19 test to ensure that the student is no longer contagious and can return to campus with clearance from the visiting nursing agency under the supervision of a medical doctor. If the student returns home, SHA can assist with safe travel arrangements.
- Ongoing Communication with Families & Schools - If a student is in quarantine due to an illness or positive COVID-19 test, we will communicate with the student's family and the school on a daily basis to provide updates on the student's condition and coordinate any travel or other arrangements as needed.
Homestays
Homestay with Host Family over Breaks & Holidays*
Student(s) can stay with the same host family as needed throughout the year, subject to availability.
Breaks & Short-Term Weekly Stays:
What's Included:
- 1-week stay with a local, qualified Host Family
- 24/7 support for student
- Transportation to/from school
- Airport transportation available
- 3 meals per day
- WIFI, TV & other amenities
- Interaction with family
- Cultural enrichment
- Daily activities
- Build long-lasting relationships
*Price does not include the cost of Emergency Contact Program.
Want to get away?Holidays & Vacations:
What's Included:
- Extended stay with any host family across the country
- Choose a US destination
- Don't be alone for the holidays!
- 24/7 support for student
- Airport transportation available
- 3 meals per day
- WIFI, TV & other amenities
- Interaction with family
- Cultural enrichment
- Daily activities
- Amazing experiences!
*Travel costs billed separately
**Price does not include Emergency Contact