"We sent our son to the USA for a school year abroad. With SHA everything worked out great: our son was picked up on time from the airport in NY and driven to the hotel. Once there, he was immediately welcomed and accompanied by his caregiver. All questions that came up were answered quickly. We are very satisfied and recommend SHA."
-Stefani R. Berlin, Germany
Yes. However, we cannot guarantee acceptance or access to any services if your student is not already enrolled in our Emergency Contact Program. Due to the current environment, we must prioritize service to those who are already enrolled in the event of an emergency. Emergency support requires expedited processing to provide services quickly, and to ensure the safest possible care. Therefore, additional resources are needed to complete the required paperwork allowing SHA and it's partners to support your student immediately. Also, schools usually require that any student that tests positive for COVID-19 must be off campus within 12-24 hours.
**An expedited processing fee will be added to the standard enrollment fee during an emergency**
WE STRONGLY RECOMMEND ENROLLING BEFORE YOUR STUDENT ARRIVES ON CAMPUS
"I have been extremely impressed with the immediate response and communication between myself Joe Conlan and his chaperones. Whenever there was a need it was immediately met with a caring and compassionate response. (SHA) has been absolutely top-notch! I couldn't ask for anything more, knowing my (COVID+) student was in very caring, compassionate, and competent hands."
-Director of Health Services, CT School
Our first priority is your student's health and safety. In the event they test positive for COVID-19 while enrolled in SHA's Emergency Contact Program, the student will receive the following care:
Sending your student back to campus this year?
Make sure to check with your school to see if they already have a Group Plan "GAP" with SHA first! If your school does not have a GAP plan, you can enroll your student into the Emergency Contact Program ("ECP") to have access to our "back to school" services.
SHA can arrange for your student to be picked up at the airport by a private black car or SUV when their flight arrives (limousine service also available). Our chauffeurs will drive them safely to their school, or next location. If your student will be entering into quarantine, or off-campus housing with SHA, they will be greeted by their chaperone at the hotel who will handle everything from there.
Parents will have access to a mobile application that allows you to communicate directly with your student's chaperone, and receive real-time updates (including student's health info during emergencies). The app is only available when students are in "supervised care" off campus.
If your students does not have a local emergency contact, or requires support while attending school, we highly recommend enrolling in a program NOW to guarantee acceptance and access to all services when needed!
Due to the environment surrounding COVID-19, we must prioritize service to students who have already enrolled before we can accept new students during an emergency.
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